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SHOSHANNA LEE JEWELRY offers free repairs for all jewelry within 30 days of purchase. Please contact us by email at with the reason for repair and the name under which the item was purchased. Please allow 2 weeks for all repairs.

Repair requests will be reviewed on a case-by-case basis and additional charges may apply.

Please note that we will not approve any repair requests of damaged, worn, or altered items. The customer is responsible for all shipping fees related to returns and exchanges.

If you purchased your item from one of our retail partners, please contact please contact the retail partner directly for information regarding repairs.

For any further repair inquiries, please contact us at +1 (312) 848 9395,, or by using the “contact us” page on our website.